FAQ

A DYE SUBLIMATION METAL PRINT is a process of infusing a digital image on metal. Colors are luminous and vibrant and the prints are scratch resistant and water proof. Metal prints have a satin finish, small rounded corners and ready to hang. The floats off the wall.

PRINTS ON PAPER are archival pigment ink prints on fine art archival paper.

LIMITED EDITION PRINTS are numbered, titled and signed. A Certificate of Authenticity is sent with the print. 

PACKING paper prints up to 20 x 20 will be mailed flat. Larger paper prints are rolled with a protective archival tissue and shipped in a heavy-duty cardboard tube. 

SHIPPING and handling are included in the continental United States. Prints are shipped to a residence or a business. We do not ship to a P.O. Box. Prints are shipped via UPS or Fed Ex. All shipments will have a tracking number and an ETA which will be emailed to the buyer.  

INSURANCE for prints are at full sale price.

WHEN CAN I EXPECT MY ART PRINT?  Order-to-Delivery is approximately 10 to 21 working days depending on the order.

RETURN POLICY:  Each order is inspected, professionally packed and protected for shipping. If your print arrives damaged please contact Joan within 48 hours at joan@joangrabelart.com.

If you are dissatisfied with your purchase, notify Joan Grabel Art within 5 business days. It is the buyer’s responsibility to pack the art in the same shipping material it was received and with the same care. You pay for shipping and insurance to return to Joan Grabel Art. There will be a 20% restocking fee and you will be reimbursed for the balance. 

TO THE TRADE discounts and custom sizes are available.