FAQ

EPHEMERAL UNENDING digital photography prints are printed on acid free archival Hahnemuhle fine art paper with pigment inks. 

BODY & EARTH ENTWINED digital prints are printed on acid free archival Moab Entrada paper with pigment inks. 

LINE DRAWING digital prints are printed on fine-art printer with pigment inks.

LIMITED EDITION PRINTS are numbered, titled and signed. A Certificate of Authenticity is sent with the print.

PACKING small prints will be mailed flat. Larger prints are rolled with a protective archival tissue and shipped in a heavy-duty cardboard tube.

SHIPPING FREE SHIPPING and handling are included in the continental United States. Prints are shipped to a residence or a business. We do not ship to a P.O. Box. Prints are shipped via UPS or Fed Ex. All shipments will have a tracking number and an ETA which will be emailed to the buyer.  

INSURANCE All prints are insured at full sale price.

WHEN CAN I EXPECT MY ART PRINT? Time from Order-to-Delivery is approximately 10 days to 21 days depending on the order.

RETURN POLICY Each order is inspected, professionally packed and protected for shipping. If your print arrives damaged please contact Joan within 48 hours at joan@joangrabelart.com.

If you are dissatisfied with your purchase, notify Joan Grabel Art within 5 business days. It is the buyer’s responsibility to pack the art in the same shipping material it was received and with the same care. You pay for shipping and insurance to return to Joan Grabel Art. There will be a 20% restocking fee and you will be reimbursed for the balance. 

TO THE TRADE Custom sizes are available. Please call Joan at 505.500.5891 or email joan@joangrabelart.com for trade information.